This notice explains how V. Chetty Radhakrishna Chetty Jewellers Pvt Ltd (“V Chetty Jewellery”, “we”, “us”) handles personal data connected with vchettyjewellery.com. It is written to make our practices clear and to give visitors a straightforward way to make privacy requests.
1. Who is responsible
V. Chetty Radhakrishna Chetty Jewellers Pvt Ltd, 24/1 Anna Salai, Officers Line, Vellore, Tamil Nadu 632001, is responsible for the website. Privacy questions and requests may be sent to vchettyjewellerspvtltd@gmail.com or made by calling +91 416 223 5009.
2. Information you choose to provide
Enquiry and plan forms on this website compose a message in WhatsApp. The website itself does not save those form entries in a customer database. If you continue in WhatsApp, the name, message, member number, screenshot or other information you send is received in our WhatsApp account and is also handled by WhatsApp under its own privacy terms.
If online UPI payment is enabled, payment is handed to your chosen UPI or banking application. This website does not ask for or store your UPI PIN, card number or bank password.
3. Information collected automatically
- Essential operation: our web server may record basic request and security information such as time, requested page, IP address, browser details and errors.
- Analytics: we use Google Analytics 4 on our pages to understand which pages visitors find useful and how the site performs. It runs when a page loads, sets its own cookies and receives technical information such as your IP address. We do not use it for advertising, and we do not sell your information.
- Your choice: you can block or delete these cookies in your browser settings, or install Google’s official opt-out add-on. Every part of this website keeps working normally if you do.
- Fonts: pages currently request fonts from Google Fonts, which may receive technical connection information such as your IP address.
4. Why we use information
We use information to reply to enquiries, support reservations and plan administration, confirm payments, secure and troubleshoot the website, understand aggregate website usage where permission is given, comply with applicable obligations and resolve disputes.
5. When information is shared
Information may be handled by service providers needed for the chosen interaction, including our VPS host, Google Analytics, Google Fonts, WhatsApp/Meta, Google Maps and your bank or UPI provider. We may also disclose information where required by law or to protect customers, the business or the website. We do not sell website visitor data.
6. Retention and security
We keep information only for as long as reasonably needed for the purpose for which it was received, business records, security and applicable legal requirements. WhatsApp enquiries may remain in the business account while needed for customer service or records. Server logs are rotated according to the VPS security configuration. We use reasonable organisational and technical safeguards, but no online system can guarantee absolute security.
7. Your choices and requests
You can block analytics cookies in your browser at any time and continue using the whole website. You may also ask us to explain, correct or delete personal data we control, withdraw a consent-based use, or raise a grievance by contacting us. We may need to verify the request and may retain information where required or permitted by law.
8. Children and external sites
The website is intended for a general audience and is not designed to collect children's personal data directly. Links to external services are governed by those services' privacy notices.
9. Updates
We may update this notice when our website, service providers or legal obligations change. The effective date above identifies the current version.
Business review: This operational notice should be reviewed alongside the showroom's customer, KYC, billing, employee and gold-plan data practices so that online and offline privacy processes remain consistent.